I had such a nice experience my first time back in the salon since lockdown - I love the decor and the staff was so attentive! Jin understood and executed exactly what I wanted
I have really bad anxiety so I booked in with Ellie specifically because of the great reviews. I was quite nervous so I prepared for the app and showed her what I wanted (this was my first ever nail app!) Instead of explaining the differences - which would have been helpful - she harshly said 'I don't do that'. Then there was an uncomfortable silence the rest of the time and she pointed out that my nails were short - I like them short! I was happy with the result but sadly felt anxious throughou