On arrival we were told only one beautician was available and would do one of us after the other meaning over 3 hours in all. This was not acceptable and no forward warning had been given. On the recommendation of the nail technician my daughter went 2 doors down and had and amazing mani/pedi. My nails were tacky and the colour is blotchy. The pedicure was just a file and polish not what I thought we had booked. There is no spa chair just a brown bowl of water.