Pleasantly surprised by results. Forewarning though, salon is not the cleanest...the hairdresser did use a really old brush on me with other people's hair in it...
The results weren't life-altering but they gave me exactly what I asked for and in spite of using bin bags to keep the hair off your shoulders (that's a new trick!).
Pleasantly surprised when I walked into the salon - very modern and clean. The washing facilities is the most comfortable experience I have ever had - no pain or discomfort on my neck. The guy was very thorough and always checked if pressure & temperature was okay. I had Kate for my cut - she listened to what I said and did a fantastic job. Will definitely come back again.