The hairdresser lily barely spoke english. Trying to confirm my appointment as well as explaining what I wanted in my cut was excruciatingly annoying.
I asked for my layers to be kept long and specifically said to not make them shorter than the feathers i have at the front, she made it clear she understood (even with the language barrier), and then started making the layers short at the back. I stopped her, but she insisted she had kept them long and then did the remaining half of my hair layers longer. So at the back my layers are not straight.
I asked for my hair not to be straightened but she insisted that she had to to make sure the cut was straight- surely it should be my choice, and you can see if my hair is straight when you cut it wet (my hair is naturally straight)
Do not go to the hairdresser lily!! Although i have friends that have been to other hairdressers at this salon and have good cuts.
I think she could not be bothered as she knew i booked through treatwell.