The venue is up some stairs at the back of a hairdresser. Once you go into the upstairs, it's very tranquil and calm, with a selection of teas and water in the waiting area. I had a Really great deep tissue massage- the therapist got into all the knots- but it was still so relaxing I fell asleep! Will definitely be back! Next time maybe I'll have time to sit and have a relaxing tea after my treatment.