Treated like a Queen as per usual. Only person in and last one of the day too. Bobby had free rein to take as much or as little off my hair as needed as long as it got rid of the layers still lurking. My nails had the gel removed that was put on for holiday, over a month ago now, so they were reshaped to recover in interim. I even rescheduled last minute, 1 o’clock today, I changed my pre-booking for tomorrow at 7:15pm for today at 4:30 without any issue.