I booked a Haircut and Finish (45 mins) appt. There was nothing super bad about the experience but I don’t think I’ll return to this salon. The sinks as others mention are so uncomfortable - I was actually glad my hairdresser didn’t give me a head massage as I don’t think I would have lasted much longer. My whole appt felt very rushed - maybe appts could be made an hour to accommodate a bit of slowing down? Probably good if you’re in a hurry but I wasn’t offered a drink and didn’t feel able to ask as felt like we were against the clock. Overall not a bad experience but not relaxing either. Unfortunately makes me want to stick to brands like Toni & Guy because you know what to expect from the experience even if they are overpriced.