I had my hair done by one of the graduates and I have now learnt why you should pay extra for a more senior member of staff. Although the haircut was OK, I found the staff member to be very rough and managed to wet all my face when washing my hair.
Lovely atmosphere and my stylist Sophie was fab! Had a chat before about my hair and what I wanted from the appointment. She explained all of the products used throughout and asked how I usually style my hair so my layers were cut it at the right length. Really good service, I'll definitely be going back. 100% recommend!