Waterlily Beauty Clinic Reviews

26 Stoke Newington Road, Stoke Newington, London, N16 7XJ

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Reviews are written by customers after their visit.

4.8
5324 reviews

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Written by our customers, so you know what to expect at each and every venue.
I've been a regular customer since December! They are always so nice and professional there! I have had body wax treatments, Facials and a Gelish nails done several times (they have good choice of colours for nails). So far I have had no complaints with the services. I love this salon and will keep coming back :-)
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The Staff were very friendly and helpful. My skin was glowing after the facial and the massage was very relaxing, felt great afterwards. Will definitely be back! I had a deep tissue massage combined with hot stones and it was simply amazing! I highly recommend!
I chose this salon as they use Lycon wax which is a lot less painful than the usual hot wax. It's hard to find somewhere local that uses this wax so I was chuffed I'd found somewhere not too far away from home. The first wax was good but as I've been back, they've got worse and worse. On one occasion the therapist wouldn't use the wax and kept using tweezers which definitely made my eyes water! I had to tell her to stop and she refused to use use the wax so I left essentially 'half done'. I've now found another salon that uses Lycon wax in my local area so I won't be returning here. It's shame, they were so good first time around but the skills and manners of the therapists have really gone down hill. Also, if you do go - I hope you're not shy as the rooms are just curtained off. On one occasion I had to have a Brazilian wax with a man next door listening in and commenting on everything that was happening.... not the best experience!
Unfortunately I did not have the best experience here. I did not feel welcomed (no hello or offer of drink) or at ease (I was walked in on whilst changing twice!) and what i booked was argued less than 5 mins of me stepping in the door! Which i could prove with the Wahanda app of course, however it wasn't the best start. My deep tissue massage hurt and although I asked for less pressure, a language barrier prevented this being conveyed effectively! Nice hot towels though. My manicure did not set properly and i enjoyed half on nails for about a day... feeling like i could not return as the girl who did them was fairly rude. However I will say that my gel nails on my toes were fantastic. Excellent condition 3 weeks later.
Nice massage, but nothing special. The therapist was fine, but didn't tailor the massage to my needs at all. I booked the massage as I had an ache in my shoulder, but she didn't attend to this at all. The venue is clean, but nothing special. It would have been nice if the same song hadn't been on repeat for 45 mins!