The staff was really nice. But... the floor was dirty, my therapist had to pick up the phone in the middle of my treatment because they have no secretary. The treatment took longer than usual and I was not satisfied with the results.
I had a stress relief massage, which was great, but another customer was in the space next to me (separated by a curtain only) and loudly complaining about something. She made quite a scene that lasted at least 10 minutes and was disruptive to my massage. I am not sure why the staff member she was talking to did not lead her to a different area. Also at the end of my massage a staff member came in while I was still getting dressed to change the sheet on the massage table, effectively "rushing" me out while I was standing there in my pants!
I had a deep tissue massage and the therapist was very attentive, if a bit strong on the deltoids..I could feel soreness the next day. It did work out all the kinks though!
The therapist was amazing at massage (I need to find out her name but she had long blonde hair). I had 2 back to back from a gift card I got for my birthday - it was bliss!