The back massage was ok but the therapist should have checked if the pressure was ok for me!
The facial wasn’t good, very gentle to the point I could barely feel her and she left the face scrub all over my face when I left! I would guess she was new to the job!
Therapist didn't ask how much pressure I wanted applied. She barely touched my feet and left out half my legs (for a full body massage I expect both to be covered). There wasn't much time spent on the shoulders either. The music was a bit too loud which means it wasn't as relaxing as I'd have liked/expected.