Therapist didn't ask how much pressure I wanted applied. She barely touched my feet and left out half my legs (for a full body massage I expect both to be covered). There wasn't much time spent on the shoulders either. The music was a bit too loud which means it wasn't as relaxing as I'd have liked/expected.
I love going to the spa and having various treatments and using the hydrotherapy pool. This time I went to have gel nails done for my trip to London to my son's wedding. Brilliant service by Morgan. A lovely young lady and very friendly.
Towels were very scruffy. Steam room out of order. Robes very hard and well used.
I could hear all the staff chatting and laughing loudly before and after my treatment. Also the door was opened twice during my massage. Overall not a great experience 😕