Wax was good - the wax was a little too warm, but the consultant was kind and chatty. The place was really difficult to find. It's in a commercial building and there's no signage. Just sit in reception and she'll call you to come up.
Heinsha is the best! She made the wax super fast and efficient and less painful (magic sorcery). Not to mention she is a such a sweet heart. Definitely would recommend!