A warm welcome from Gillian and efficient treatments meaning I could fit them in on a lunchtime. Some difficulty with my waxing on the day as I am fair haired but when I pointed out the missed patches Gillian sorted them out. This might have contributed to a few follicles becoming inflamed and still raised and red nearly a week on. This is a first and I’m prepared to go again as it may just be case a bad luck as the studio seems clean overall.