Booked through the app for a wash and cut for £15. Turned up and because my hair was long they charged me another £15 just because of the length of my hair. They said it says when I booked it, it states more will be charged depending on the length of the hair but it clearly does not. I asked for layers but the guy just made my hair shorter.
I didn't have a great experience unfortunately: I waited for one hour over my appointment booking time and I didn't hear any sorry from the owner for that. When he was washing my hairs the guy told me I had to pay an extra fee of 20£ because the length of my hairs and I didn't like it because nobody told me this before, because I waited one hour and also because it's ridiculous asking a fee for a long length when I was there for a big cut! The offer I paid on the web was cut+Blowdry for 20£ so asking 20£ as extra fee has been too much and it sounds for me as not honest. At the end I paid 10£. The cut was good but not excellent and it took too much from my point of view.