Rachel wasn't available, I had a different manicurist. She was very nice and the manicure was done well, but they weren't able to do the nail art I asked for (stars, moon and an evil eye) and they didn't really have the right equipment for nail art which was a bit disappointing, as they post pictures of the nail art they can do online. I also had two small chips in the manicure by the next day but to be fair to them they fixed it for free.
I have been going to West Star Nails for many years now. The staff are very lovely and welcoming. I have no complaints with regards to the quality of their work. I will still continue to keep them as my local nail shop.