I paid for a dry cut via Treatwell, the morning of the appointment I washed my hair & called to ask if they would want me to just blow dry it or straighten it aswell before I leave. I was informed that due to covid they don’t do dry cuts. So I rearranged for the next day & had to pay another £21.50 (double what I paid online) in person. Jackie cut my hair, I love it & she understood exactly what I wanted. Felt at ease right away and will be returning. The treatment was worth the price though imo
The treatment I had was very good. My lashes and eyebrows look great and my beautician was friendly and efficient. I was however disappointed to be asked for more money despite having pre-paid. I was told the prices had changed (although I'd booked and paid only 2 days prior). A disappointing end to an otherwise good experience