Overall nice experience, customer service could be better(she kept leaving to answer the telephone midway through threading). The products/equipment used looked old which makes it seem less clean. Got my order wrong, threaded instead of waxing my brows(I was ok but some people might find inattentive).
Really pleased with the results of the keratin treatment and my haircut - I’ve had lots of compliments! The staff were lovely and friendly, will definitely be back