Staff didn't realise I had a booking.
Was told this after waiting 20-25 mins after my scheduled appointment booking. Could not offer the service I booked.
Left feeling very disappointed.
Bit tough to write this one as the girls were friendly, but service came off unorganised. Arrived at 9.30, girl who was supposed to do eyebrows wasn't there. Shellac was done by a lovely young girl but she should develop her service. Didn't check she had the right products I'd requested before doing the nails and the quality of the application isn't great. Eyebrow experience much better but had to wait a while. Hoping they can prove me wrong next time.
This was my first time here and I loved it so much. I've already booked my next appointment. Cheryl was so lovely and welcoming and I am really happy with my results.