The ear candling was not as advertised on treatwell and didn't remove any debris or wax from my ear nor warm it. Bai was quite open about this despite listing it as a service that does clean wax and impurities from the ear canal. I've emailed treatwell regards to a refund and am waiting to hear back
Dr Bai was amazing. I had a stiffneck which was driving me crazy. I decided to get acupuncture and cupping and by the end of the session, I felt like a new woman. Thank you for this little gem in the heart of Shepherds Bush