Horrendous service, I didn't even stay to finish my wax. She started off by using this new wax she'd purchase that didn't work - every time she applied it, it created a big ball and she insisted on trying again and again and again. I said I didn't want it done so she suggested using sugar wax, which I agreed to. She has no clue about waxing techniques - I've never had someone apply a massive strip of wax on my whole labia area and just rip it off! Contacted Treatwell and she refused to refund