Where to begin! They initially had to reschedule my appointment because the beautician was sick- I hadn’t heard anything and was only told when I got there. Fast forward to the actually appointment- although they were very friendly I just can’t get over how bad the gel manicure was. Manicure not well done, but the varnish application was the worst, uneven everywhere, colour different shades, also uneven, top coat on skin, the list goes on. Shame!
Everything was great! I didn’t catch the name of the person doing my treatment but she took care to explain what she was doing and suggest how I could help improve problem areas longer term.
Unfortunately the appt started badly as I was kept waiting for half an hour for my appointment despite rushing to get there on time. I was getting prepared to leave after 25 mins as no one had come to see me to explain what was going on.
Was told that an earlier client was late which had a knock on effect on later clients - suggest salon is stricter with punctuality rules or calls clients in advance to let them know if running behind schedule. The dermaplaning treatment was good however.