Zen Thai Spa Reviews

Basement, 10 Lever Street - Entrance from Back Piccadilly, Manchester, M1 1LN

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Reviews are written by customers after their visit.

4.6
276 reviews

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Written by our customers, so you know what to expect at each and every venue.
I have been here 3 times now, the first time i had a massage by a thai lady she was amazing and really felt relaxed after it was over, second time there was an old thai lady which i told i had a few back problems and she helped a lot. Finally the third time which was on Thursday, they canceld my appointment which was at 7 to half 4 i was fine with that as i was free all day, when i went it a cuban lady took me to the room and asked me how much pressure she wants me to have on the message, i said meadium to little as i wanted a relaxed message, lets just say all my body was hurting after she finished worst massage ever, it was rushed she didnt know what she was doing and i booked 1 hour and a half but she gave me 1 hour only to which i had to say i booked more, she then rushed the last half hour of the message and this last experiance just made me never want to go back there and waste my money again. So dissapointed
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I had a wonderful massage, great service, very professional, nice atmosphere, good technique, clean rooms, hygienic, I was offered a drink
The place does not have professional massage tables, i.e. the tables do not have a breathe / face hole, and you would have to lie on your front with ur head turned to a side making it a non relaxing experience. The masseuse herself was good although she refused to do the thai stretches cause she was not powerful enough she said. I initially booked 2 hours but then rediced to one hour, fortunately they agreed to refund.
The Therapist Candi was amazing, the massage was incredible and perfect strength, she really ironed out all the issues with my back and i have had no muscle pain since! my only criticism would be the towels had some dirty marks on them. Aside from this small issue the treatment was great and the staff were first class!
A rather seedy basement building which I relucantly entered. I was met by a couple of nice and professional Thai masseuses and was all set to enjoy my massage until the rather unpleasant 'manager' appeared and insisted on CASH payment BEFORE my treatment. This is their policy, leaving no come-back if you are unhappy with the service. A wholly unpleasant experience in my view. I wonder why cash only....
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