Booked with Bee and email confirmation said Bee but halfway through my massage I found out it wasn't Bee at all.
Fine with that, I have no comparison whether Bee would have been better or not but if I had specifically booked one therapist and turned up to find it was someone else, I would have been annoyed.
As it turns out Kwan (Sorry if I've butchered the spelling) was very friendly, polite and fun during the massage - even when she did tell me my hands were so soft and I clearly didn't work