Where do i start!! HD Brows were done in reception and i was left on 4 occasions whilst the the phone was answered! There was no consultation as to how i wanted my brows to look, I have had HD Brows now for 2 years and never have they been done in this manor. I complained to HD and the lady who did my Brows was not HD qualifed or trained!! which was obvious, the skin around my eyes was left sore and broken, the brows were very uneven.
I complained to HD and was offered £100 worth of treatments and my eyebrows fixing by the salon manager, she is now igoring my calls and e-mails to fix my eyebrows or follow up on this promise.