The stylist was pleasant and polite but I really wasn't happy with the curly blow dry. I questioned how it was being done as it was a lot messier than I'd very had it done before and a lot fewer pin curls. I raised this and the stylist did try to do what I asked. But the result was not good and I had to try and style my hair myself later in the evening. It feels like a waste of money and I will not be returning to zest.