Francesca is my relatively new hairdresser. From the start she has really listened, first to my complete hair story, what has worked and not worked in the past then each time I go back a chat about how things have gone with additional thoughts and advice. She’s experienced and a true professional.
Francesca took the time to make sure she was understanding exactly what I wanted out of my haircut, and provided helpful suggestions whilst never being condescending. Everything turned out as expected and I was happy with the cut I got.