I was first concerned when the hairdresser began to spritz my hair with water instead of taking me to get it washed. I left halfway through getting my hair dried because she said she couldn't dry it curly. But it wasnt even a strong blow dry straight, with any products. I could have done it myself. So I left unclipped the sections and left with wet hair - I could do this from home. Cheap shampoo was used with freezing water. Bottle of 'creme peroxide' bleach sat on the table to my right. Other peoples' hairs in the brushes Pretty awful experience. Thankfully she didn't make me pay.